A Vietnamese street food store in Riccarton is the latest target of scam callers posing as Uber Eats support. But it's not the only one.
A Metro News investigation found three out of ten businesses on Riccarton Road have all been hit with the same swindle.
"They keep calling, trying to support us and asking for our details but I realised it is a scam call, says the owner of The Golden Crumbs, Udeshika Fernando.
"Whoever wants to start Uber must know it is a scam call coming, and should be careful".
Bruce’s Bahn Mi owner, Lisa Tran, says she was caught in the perfect scam storm on an unexpectedly busy Thursday morning.
She received a no-caller-id call from someone claiming to be Uber Eats customer service, who said that there have been many missed orders and it needed to be sorted immediately.
Lisa did have a few missed orders.
As a new business on Uber Eats, Lisa was worried about negative ratings and followed the caller’s instructions.
The initial contact didn’t raise any red flags with Lisa as it sounded business-like.
The caller asked for Lisa to confirm the last digits of phone numbers and emails.
But this led to verification codes popping up on Lisa’s work phone which started to ring alarm bells.
“I didn’t want to believe I was in the middle of a scam,” she said.
Lisa says the caller sounded increasingly frustrated with her when she was tying to find the verification codes.
This prompted Lisa to end the call - still unsure it was legit or not.
After ending the call, her work phone and personal phone rang constantly with no-caller-id numbers.
Once the rush of customers had ended she logged into her laptop and found that the details of her business account receiving Uber Eats revenue had been changed.
Luckily there was no financial loss.
