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Lifeline expands to offer text support for those in distress

Connor Haley
lifeline
Lifeline has announced the launch of its free text support service – HELP (4357) Supplied

The service will open at 10am today and will be open to anyone who wants to talk about what is worrying them.

Currently, Lifeline receives over 10,000 calls a month to its free helpline and with no government funding, communication company Spark is heavily sponsoring the project to make it happen.

Being able to message Lifeline instead of calling will allow a different group of people to seek out help. It also caters for those who prefer to communicate via text.

Lifeline’s Executive Director Glenda Schnell said she is "thrilled to stand by a project that people have been asking for, for some time."

She said for people who struggle with anxiety and confidence, it will allow Lifeline to reach those people and continue to make a difference.

"The service is a wonderful example of how technology can be a powerful tool for good. Spark is proud to do our bit to support Lifeline in their vital work,” Spark Corporate Relations General Manager Andrew Pirie said 

To use the service, send a free message to HELP (4357) and one of Lifeline’s qualified counsellors or well-trained volunteers will respond.